How to Fix Custom Stickers Not Showing in WhatsApp [2023]

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WhatsApp is the most popular messaging app in the world. Being a text-only service in the past, WhatsApp now comes with a range of features, including the ability to add gifs, photos, videos, your own stickers to chats, and much more.

Since their introduction, WhatsApp stickers quickly became very popular on WhatsApp. Most of the users, especially youngsters, use animated and self-made stickers to chat in group chats or personal one-on-one conversations. The best thing about WhatsApp is the ability to add third-party stickers to the app and use them in all chats without any restrictions. Sometimes, WhatsApp stickers may not load, and you may not see them in your list.

If you are facing such a problem right now, don’t worry. In this guide, we will show you how to fix the problem with WhatsApp stickers not showing up and give you tips on how to avoid this problem in the future. So, let’s get started right away.

Table of Contents

In WhatsApp, if you want to use stickers in your chat, you need to add them to your sticker list. There are mainly two ways you can add sticker packs to your WhatsApp. Firstly, you can download them directly from the WhatsApp Sticker Store, which is integrated with the app, and secondly, you can add stickers from third-party apps.

If your sticker pack is not showing up in WhatsApp, it may well be that the sticker pack is not loaded in WhatsApp. This usually happens with third-party sticker apps. Before you turn to other troubleshooting methods, you should check whether the sticker pack has been added to your list or not.

If the sticker pack has been added to your list but is not displayed, try restarting the device. Restarting the device is the most popular and well-known troubleshooting method to fix most issues, including problems with stickers not showing on WhatsApp. There are different steps to restart a device on different smartphones. However, most of the steps are very similar on all Android smartphones.

How to restart an Android smartphone (common technique)

Android smartphones have a built-in “Force Stop” feature that lets you pause and kill a particular app that’s currently running in the background. When you force-stop an app, the app is closed, and its background processes are stopped. Force-stopping an app can be useful to clear the currently running process of WhatsApp. It is also a useful tool to free up system resources if you have too many apps running in the background, which can improve your device’s performance.

To force stop an app on Android, you can follow these steps:

WhatsApp needs system permission to access the data on your device. With each new Android version, Google has made it harder for app developers to access data, storage, and more to improve privacy. Every app on Android now requires access permission, and you can turn permissions on and off at any time.

If you use third-party WhatsApp sticker apps, you should make sure that you give the apps the necessary permissions to add sticker packs to the apps. Most third-party apps require storage permissions to download and add stickers to WhatsApp. Follow the steps below to grant storage permissions to the apps.

To grant storage permissions for WhatsApp on an Android device, follow these steps:

On the iPhone, the app permission system works a bit differently, and you don’t have to explicitly grant storage permission to individual apps like WhatsApp explicitly. Instead, iOS grants apps access to certain system features and data based on the permission settings you allow when you first install the app. By default, when you install WhatsApp on your iPhone, the app has access to your device’s memory to store files and media sent through the app.

If, for some reason, you want to check or change the permissions for WhatsApp or any other app on your iPhone, you can do so by following the steps below:

WhatsApp needs a stable internet connection to work. Make sure you have an active internet connection on your smartphone. Sometimes, slow or no internet can cause WhatsApp stickers to load slowly or not at all.

There are several ways you can use to test your internet connection on your smartphone. The most common and simple method is by using an internet speed test website like Speedtest.net. Click on “Start Test” to check the status of your internet connection.

Suppose your internet is working fine. Follow the other troubleshooting methods to fix the custom stickers not showing on WhatsApp. If you have an internet connection issue, you can follow the steps below to fix the network issues on your smartphone.

Here are some steps you can take to resolve network issues on your Android smartphone:

memory stored on your smartphone that contains data and files such as images, videos, and other data that an app often needs to access from other apps to make the app load faster. WhatsApp uses this cache to load faster and run smoother. Over time, if the device has problems with the cache memory, it can cause the app to stop working. You can simply clear the cache to fix this problem.

Clearing the app cache does not delete any personal data, such as login credentials, saved settings, or app-related documents. It only deletes temporary files and data that the app has stored in the cache.

To clear the cache on an Android device, you can follow the steps below:

Sometimes, the specific version of WhatsApp can be the reason why you can’t load custom stickers on your WhatsApp. This can be a developer’s mistake, or the specific version of the app is not optimized for your device. You can easily fix this issue by updating WhatsApp on the Google Play Store and Apple App Store.

To update apps on an iPhone, follow these steps:

If the problem persists, try uninstalling WhatsApp and reinstalling it. This is also one of the most popular and common methods to fix WhatsApp problems. Make sure that you back up your chats and media before uninstalling WhatsApp. You might lose your data if you don’t do it properly. Follow the steps below to back up your WhatsApp data.

To backup your data on WhatsApp, follow the steps below:

If the above troubleshooting methods don’t work, you can reset your smartphone as a very last resort. When you factory reset a device, all data, settings, and apps, including WhatsApp data, are deleted and reset to the original factory settings, just like a new device. All your personal data, including contacts, Google accounts, photos, videos, music, and documents, will be deleted from the device’s internal memory.

You need to set up your reset device just like a new device. Different Android smartphones require a different reset procedure. Below, we have listed the factory reset steps for the most popular brands. Once the reset is complete, set up your smartphone, install the app, and add stickers to your WhatsApp. This should solve the problem of WhatsApp not displaying stickers on your smartphone.

So that is how you can fix the problem with stickers not showing up in WhatsApp on Android and iPhone, as well as on WhatsApp Web. I hope you find this guide helpful. Most of the time, network issues are the main problem when WhatsApp doesn’t show stickers. Try simple methods first. Let us know in the comments below which method helped you solve the problem.

To fix the problem that WhatsApp stickers are not displayed after the restore, you need to create a backup.

iPhone

WhatsApp Web lets you share stickers, but it won’t show stickers from third-party sticker packs or favorite stickers because WhatsApp doesn’t currently have a favorites tab for stickers and because third-party stickers are only installed on your phone.

You can’t add a third-party sticker pack to WhatsApp for many reasons. It can be a problem with WhatsApp or the third-party app itself. Try the troubleshooting methods listed above for both WhatsApp and third-party apps. If the problem persists, try another app.

WhatsApp does not provide a native way to download stickers and save them to the gallery. An easy way to save stickers is to take a screenshot and then crop it. Alternatively, you can find all sent and received stickers on Android in the WhatsApp folder. Open any file manager app and go to “Internal storage > Android > Media > com.WhatsApp > WhatsApp > Media > WhatsApp Stickers.”

You can easily share sticker packs with your friends on WhatsApp. To share them, open the stickers section in WhatsApp. Then tap on the (+) add icon > Open the sticker pack you want to send to others > Click on the share icon on the top right and select the WhatsApp contact you want to share the pack with. The sticker pack will then be shared with your friends.

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